Seth Simonds of LifeHack.org wrote a great Post about this, I’d love to share with my readers:
“We’d all like to be stronger. Whether that strength be physical, emotional or intellectual, most of us have an area in which we’d like to improve and have others admire. Seth Godin took a short look at ways to demonstrate that strength on a day-to-day basis. I thought I’d add some context to 7 of them and further the discussion. I’m hoping you’ll add some of your insights in a comment. I learn a lot from you all and your feedback is much-appreciated!
1. Apologize
If you make a practice of looking for your wrongs and working to set them right you’ll be viewed not only as a strong individual, but also as a great human. Chris Voss point: Being able to apologize and recognize when you may be wrong is probably one of the most important things in life. Being fallible and making mistakes is innate to human nature. If you think you’re never wrong, that light at the end of the tunnel is a freight train coming your way. You’re that person whose always crying about how they never saw it coming. Mistakes are part of LEARNING. Dont feel embarrassed to apologize. You’re human, its normal and it means you’re a much more stronger person because you admit you are. Heres how I think of it: I think its good when I’m found wrong, it means I can start being right and making forward progress in REALITY. Going down the wrong path is a waste of my time. In business, I realize that just because I may be the boss doesnt mean I’m always right. I encourage my people to contribute ideas and all I want is the right ideas, whether its my idea or there’s. Saying you’re sorry when you’re wrong gives you power.
I once lived with a friend who says “I’m sorry” in response to just about everything. At first it was annoying. Then I realized, over time, that I felt comfortable talking to her about stuff she did or said that bothered me. I knew she’d apologize and all I had to do was be ready to forgive and reciprocate in case I’d done or uttered a recent annoyance. That can be really, really hard at first. Apologizing isn’t easy because you’re not just admitting to a failure, you’re opening yourself up for the possibility that your apology will be turned down!
2. Defer to others
Letting others take the helm frees you up to offer needed guidance to even more talented people who will respect your strength and credit you with helping their ideas come to life.
Deference goes against nearly all the notions of expertise propagated online. Some will tell you to interrupt, disrupt, corner your niche, and force your expertise on others. Deferring to others and revealing your worth slowly takes not just strength but belief that what you have to offer is useful in the long run. More on that soon. Chris Voss point: Deference also helps build responsibility of the people around you. If you do everything for them they will get spoiled and rely too much on you. You can cripple them into becoming dependent on you. Very problematic for business partners, trust me, defer to have people pull their weight.
3. Avoid shortcuts
As you’re making sure doing great doesn’t get in the way of getting things done, make sure to protect against temptations to take shortcuts.
A few years ago I told a restaurateur just starting out that he should cut corners on things his customers wouldn’t notice. That was terrible advice. In truth he should have worked to do a better job at bringing attention to all the amazing things his business was doing that people might not notice without some help. It takes true strength to avoid shortcuts because taking the longer route often involves more client calls, more apologies and time away from things you’d rather be working on. It’s worth it though. It’s worth it.
4. Tell the truth
Telling the truth from the get-go will help you avoid situations in which telling the truth could mean the end of something otherwise magnificent. Chris Voss point: Always tell the truth. Lying is so much work and breeds into other lies to support the original lie. I’ve met people who’ve had to build a skyscraper of lies on top of one bad lie. When you lie, you lie to yourself and you begin operating outside reality. Soon you find you cant see whats real or a lie. Ive got too much to think or innovate about in business to try and remember all the lies I’d have to support if I did. Keep your brain clean of the crap. Keep it honest.
We could talk for days about strategic avoidance, glossing over, side-stepping, and myriad other ways to re-frame a lie as something middling. Let’s not. Instead I’ll ask you to consider how telling the truth relates to the notion of living honestly. “Telling the truth” often feels like something momentary. The truth is something you blurt out. That takes strength, for sure. Living honestly takes it to a whole new level of fascinating beauty.
5. Offer kindness
Kindness offered to the stranger passing by, in response to unkindness, or just because you can offer it is the sort of kindness that changes the world.
Random acts of kindness are great if you’re in the habit of showing kindness as part of your daily life. But as life gets busy and we forget about the smaller things, the kindness can be the first to go. What if you were to schedule kindness into your day? What if you kept a checklist of the number of times you offered a kind word to a coworker or helped without being asked? This is a version of faking it until you make it that has only positive results. Get started!
6. Volunteer to take the short straw
When an unwanted project or difficult punishment is up for grabs, offering to take it shows you’re strong enough to take the hard stuff in stride.
Volunteering to do the grunt work on a project you rank high enough to walk away from shows everybody you work with that you’re strong and still in the game. Willingness to take the fall for a group mistake and be the one to find a solution is an opportunity to again demonstrate your true strength. Of course, that doesn’t make it any easier. Don’t worry. You’ll eventually forget about how difficult it was. You probably don’t even remember what you had for breakfast last Tuesday. See? Forgetful!
7. Share credit and be public in your gratitude
Sharing credit and thanking others for their contributions in public adds to the view that you’re a value-added sort of person.
We’ve all had somebody take credit for something we helped with and felt the resentment grow in our chests. Not being recognized and thanked for our work is wretched! Next time you’re in a room filled with people and somebody calls your name to take an award, remember that everybody in that room has been slighted before and will get a kick out of how you share the spotlight.”
Source: Lifehack.org
Chris Voss Point: I’d add one more item to this list: FORGIVENESS. The greater person is the one who can forgive others and also FORGIVE YOURSELF. Free yourself from anger and hated, you have better things to think about and experience in your future.
Thanks.Its a very good information.
Awesome! Powerful words in a world where a simple apology can mean so much, and yet is so hard for some to do!
And, I love the part about recognizing and sharing the credit. Nothing like a good JV!
Thanks Chris!
EXPECT Success!
Jackie Ulmer
It’s a shame that these things have to be said, but obviously from looking at what goes on in the World, they have to be said.
Thank you Chris
For me, the truth of these 7 (8) character builders is obvious. So why don’t I use them more often? Why not always? I need a 9th point.
# 9 (after forgiveness) If I believe these character builders are the truth, I will practice them every day.
Awesome!
Awesome all the feeie goody stuff/ for serious note on the coin…issues unresolved/to resolve r called grudge/resentment by mistake.
Thanks ChrisVoss!
Note of advise to folks dont ever carelessly assume anothers delimas r just trivial… fate has a way of frowning at what may hav been u r oppt 4being blessed agn
the list is like a circle… since l was a child… but take one thing in note ,as fulfilling attitude of life it may be, the sh!t on the bottom is there 4 a reason/ remember dont suck it up.They would never do that 4 u & then live to tell about it! !!!
i love your take on each of these Chris. thanks for putting context to the concepts 🙂
Personally, I think #6 shows the true colours of a leader. A leader shows others how to get things done and accomplish what others cringe at. All the other points are exceptional qualities to have and are what makes up a true professional in my opinion.
Thanks for sharing. Yes admit when you are wrong but there are individuals who can not do this. A shame. Holding a grudge is powerful but damaging.
Thanks for sharing. So many individuals do not like admitting they are wrong. Why? Carrying a grudge is powerful but can be damaging.
I am trying to follow my #9 (see previous comment) and review this valuable material. More thoughts
Apologize – Yes, but why not take it further and explain what you learned and how you will benefit from this lesson.
Not only share credit, but look for every opportunity to give recognition for achievement, effort, and character.
I am trying to follow my #9 (see previous comment) and review this valuable material. More thoughts
Apologize – Yes, but why not take it further and explain what you learned and how you will benefit from this lesson.
Not only share credit, but look for every opportunity to give recognition for achievement, effort, and character.
This strikes me as a list for men. This list is based in breaking out of dominating behavior and breaking through to more cooperative behavior. There are exceptions of course, but in general, women already come from a place of more cooperative behavior. Thus, their courage and character in breaking their mold must necessarily be shown in other ways. There have been many articles encouraging women to, for example, break a few rules and take the credit they deserve, which might be as hard as apologizing is for someone else.
I really love this article. I especially love the last statement “Holding a grudge is letting someone live rent free inside of your head”.
I must definitely share this with those I’m connected with.
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