Customer Service on Twitter Issues

3 Comments

1. Team Shady :)

   Posted August 13, 2010 at 1:36 AM

   Unless your a Rapper in a beef, then it’s side splitting-ly hilarious!! and you attract followers! LOL!!

2. drd4u

   Posted August 15, 2010 at 7:35 PM

   Twitter is like a knock knock joke for content- best service at all possible might be as in a triage of need- “are you out of function?” -Red zone- “are you still working?” -Orange zone- “Are you just not a happy pup?” -Yellow zone- triage type stuff. You are so right- they have the wrong key in the wrong lock on the wrong door. HEY- that’s a heck of a metaphor ain’ it? 😉 Feel free to use that one chief…wrong key- wrong lock – wrong door—so what we want is to always have the right key? right? 😉

3. pueblometal.com

   Posted March 25, 2011 at 9:22 PM

   As a consumer, theres NOTHING that makes you a more horrible customer than to argue with a customer service rep. They are telling you what they’ve been TRAINED to tell you, FOLLOWING company policy, and quite frankly just doing their freakin job. Theres NO NEED for you to try to manipulate a companys policy or system because you think you can win an ethical argument or intimidate or scare the rep into getting what you want, or special treatment, an exception, etc.